Kudos to Gerbing heated gear

[Rob L]

Back on the other forum someone asked about heated gear. I replied and recommended Gerbing's because I have a few of their things which have all been great for me and my girlfriend. Well, as luck would have it, I found out after replying to the thread that one side of my Gerbing heated hoodie wasnt getting warm. Their website says they have a lifetime warranty on the heating elements so I reached out to them. They told me to send it back and they will take a look at it so I did send it back. I got an email today stating that they have been authorized to replace the hoodie and they will send me a brand new one back. I didnt ask what was wrong with it because they are replacing it so I dont care. 

To me, that is great customer service. Ive had it and have worn it for 3 years and they are replacing it no questions ask. 

If anyone is looking dor heated gear I highly recommend Gerbings products because they stand behind their stuff.

[woverby]

Back on the other forum someone asked about heated gear. I replied and recommended Gerbing's because I have a few of their things which have all been great for me and my girlfriend. Well, as luck would have it, I found out after replying to the thread that one side of my Gerbing heated hoodie wasnt getting warm. Their website says they have a lifetime warranty on the heating elements so I reached out to them. They told me to send it back and they will take a look at it so I did send it back. I got an email today stating that they have been authorized to replace the hoodie and they will send me a brand new one back. I didnt ask what was wrong with it because they are replacing it so I dont care. 

To me, that is great customer service. Ive had it and have worn it for 3 years and they are replacing it no questions ask. 

If anyone is looking dor heated gear I highly recommend Gerbings products because they stand behind their stuff.

Wow, great and unusual customer service these days!

[L2Lump]

@Rob L Heated gear REALLY extends our riding season in Colorado. I don't have their liner or hoodie, but I have two pairs of their heated gloves and also a pair of their heated glove liners. Gerbing's gear is top notch.

Lump

[Ctony]

I was just looking at their stuff online.

I'm going to see if they have a sale on Black Friday.
I have no heated gear and my old ass can't handle the cold like I use to.

[L2Lump]

I was just looking at their stuff online.

I'm going to see if they have a sale on Black Friday.
I have no heated gear and my old ass can't handle the cold like I use to.

Clark, they always run 20% off sales. They'll have a Black Friday sale in a few weeks.

You can get either their 7V battery or 12V plug in to the bike stuff.

You'll have to watch out you'll get so nice and warm you can fall asleep riding, lol

Lump

My 12 V connection for either a battery tender or my heated gear. The mid frame deflector is very convenient for plugging in my gear.